GS Hunza Dry Fruits’ might collect your data at the website https://hunzafoodways.com/, only when you checkout, signup for a newsletter, enter email to place order or create an account.
What personal data do we collect, and what is our privacy policy?
We collect your personal data by fair and lawful means, with your knowledge and consent. We also let you know why we’re collecting it and how the company will use it.
While you visit our site, we’ll track:
- Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
- Location, IP address, and browser type: we’ll use this for purposes like estimating taxes and shipping
- Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!
We’ll also use cookies to keep track of cart contents while you’re browsing our site.
When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:
- Send you information about your account and order
- Respond to your requests, including refunds and complaints
- Process payments and prevent fraud
- Set up your account for our store
- Comply with any legal obligations we have, such as calculating taxes
- Improve our store offerings
- Send you marketing messages, if you choose to receive them
If you create an account, we will store your name, address, email, and phone number, which will be used to populate the checkout for future orders.
We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not generally required to continue to keep it.
We will also store comments or reviews, if you choose to leave them.
Comments
When visitors leave comments on the site, we collect the data shown in the comments form and the visitor’s IP address and browser user agent string to help spam detection. An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Payments
We accept payments through Bykea. When processing payments, some of your data will be passed to Bykea, including information required to process or support the payment, such as the purchase total and billing information.
Please see the Bykea Privacy Policy for more details.
Update: At the moment we only accept IBFT/Direct Bank Transfers and cash on delivery. Check all available payment methods.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
We store a copy of your cart in our database for 60 days for the purpose of reminding you when your cart is abandoned.
Who do we share your data with
We share information with courier companies who help us deliver your package to you; for example Leopards Courier Services or Bykea.
We use MailChimp for email marketing. Your email may be transferred to MailChimp for processing in accordance with their Privacy Policy.
If you request a password reset, your IP address will be included in the reset email.
Pre-submit data capture
We use AutomateWoo to capture email and remind you when you abandon your cart without placing any order. You can choose to unsubscribe to reminder emails in your mail app.
Who on our team has access
Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:
- Order information like what was purchased, when it was purchased and where it should be sent, and
- Customer information like your name, email address, and billing and shipping information.
Our team members have access to this information to help fulfill orders, process refunds and support you.
Our website may link to external sites that we do not operate. Please be aware that we have no control over the content and practices of these sites and cannot accept responsibility or liability for their respective privacy policies.
You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services.
Your continued use of our website will be regarded as accepting our practices around privacy and personal information. If you have any questions about handling user data and personal information, feel free to contact us.
This policy is last updated on 31st July 2023.