Frequently Asked Questions – FAQs

Shopping Information

What Shipping Methods Are Available?

During checkout, you’ll see two shipping methods i.e Fast Shipping and Economical Shipping. When you select Fast Shipping, your parcel is shipped with Leopards Courier Service or M&P Courier. When you select Economical Shipping, your parcel is shipped with Pakistan Post.

How Long Will It Take To Get My Package?

If you select Fast Shipping, your parcel will be delivered in 2-5 business days. If you select Economical Shipping, your parcel will be delivered in 3-8 business days.

Note: Due to Covid-19 deliveries may get affected.

Do You Ship Internationally?

We have received numerous queries from international buyers, but unfortunately, DHL isn’t accepting food items for international shipping. We do, however, ship Hunza Handicrafts to international locations wherever DHL is offering services. For international orders please drop an email at [email protected]

What Shipping Methods Are Available?

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Payment Information

What Payment Methods Are Accepted?

We currently accept Direct Bank Transfer & Easypaisa.

Is cash on delivery offered?

Unfortaunly cash on delivery is not available yet. We do however offer low shipping fees and easy payment methods like Easypaisa.

Orders and Returns

How do I place an Order?

Visit the Shop page and add products to your cart by clicking on the Add to Cart button. When you’ve added the required items to your cart, click on view cart on the top of the page and check out. If you want to save your wishlist or want to try another time, you can create a free account with your email as use it for saving your cart.

Do I need an account to place an order?

No, you don’t need an account to shop Hunza Organic Dried Fruits. From the product page, just click on Add to Cart button and checkout. If you want to save your wishlist or want to try another time, you can create a free account with your email as use it for shopping.

Who should I contact if I have any queries?

Most of the frequently asked questions are answered here and we constantly add more questions. If your question isn’t answered here please feel free to contact us here https://gshunzadryfruits.com/contact-us/

How Can I Cancel Or Change My Order?

If, for any reason, you want to cancel an order send us a message at [email protected]

Note: Orders already shipped cannot be canceled. If you want to return an item please see our Return Policy.

How Do I Track My Order?

You receive mail updates about your order at the email you provided during checkout. You can also check the status of your order at Order Tracking.

If you are unable to see the status of your order, message us your order number at [email protected]

How Can I Return a Product?

If the product you received is damaged you can return it to us in the original form. Here is our complete return policy.

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